Distribution Client Care Assistant
Organisation
Crossroads Foundation
Volunteering period
17/09/2026 - 21/08/2028
Location
Tuen Mun District
Application deadline
20/08/2028
Description
The Hong Kong Distribution Department helps provide donated goods to local people and families in need. We believe that dignity is a necessity, not a luxury, which is why we aim to offer a welcoming and respectful experience to every beneficiary. By supporting client enquiries and coordinating the preparation and distribution of goods, you will help ensure that essential items reach those who need them most.
What we need
-Handle inquiries from clients and NGO workers by phone or email
-Welcome onsite clients and accompanying them as they choose donated goods and gather feedback from clients via surveys and other means
Assist local beneficiaries and fill beneficiaries’ orders of donated goods and arranging relevant logistics
-Maintain a streamlined, safe, and orderly warehouse, including cleaning and lifting tasks and ensure accurate data entry in our stock systems
-Help families in need through our HK Distribution Centre.
-We are especially looking for volunteers who are hospitable, proactive. Being able to do some heavy lifting will be helpful but not essential.
The schedule is flexible depending on the availability of the volunteer (Tuesday to Saturday, 10:00am to 5:00pm).
If you can commit to volunteering at least 1 day a week for a minimum of 3 months, we would love to hear from you!
Location
Tuen Mun District
Schedule
Volunteering
17 Sep 2026 10:00 - 21 Aug 2028 19:00
Additional Information
Cause
- Crisis support
- Community development
- Poverty alleviation
Service recipient
- General public
- Elderly
- Children & youth
Volunteer role
- Others
- Caretaking
Age requirement
- 15 - 99
Skills
- Administrative Support
- Customer Service
- Data Entry
- Organisational Skills
Language
- English
Remarks
- What we have Hong Kong Distribution Department is fully equipped and volunteer manager will oversee and guide you throughout the process. Full-day volunteers are also more than welcome to stay for lunch! Why this is important: The Hong Kong Distribution Department distributes donated goods to local people in need. Your assistance and help in distributing goods to locals, will have a real impact on people's life. As our charity is fully run by volunteers, your help would very much be appreciated!
- The source of the above information is from Social Career.
- Source details may be updated from time to time. Please refer to the VMP for the most up-to-date information.
- In the event of any inconsistency or conflict between the information on this platform and the VMP, the information on the VMP shall prevail.
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